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Contact Us
Ball Tree Surgery
Western Road North
Sompting
West Sussex
BN15 9UX
Kingfisher Branch
19 to 21 Culver Road
Lancing
West Sussex
BN15 9AX
Telephone: 01903 752 200 | Out Of Hours: 111
Our phones can be incredibly busy, often with over 400 calls per day. Please be kind and patient with our Reception Team.
When We're Open
Phone lines
- Monday to Friday from 8am to 12pm and 2pm to 6pm
- We only take emergency calls: 12pm to 2pm and 6pm to 6:30pm
Bank Holdays and Planned closures
- We are closed on bank holidays and for planned learning sessions.
- To view the surgery closures, please visit our events and closures page
| Day Monday | Morning 8.00am | Afternoon 6.00pm |
| Day Tuesday | Morning 8.00am | Afternoon 6.00pm |
| Day Wednesday | Morning 8.00am | Afternoon 6.00pm |
| Day Thursday | Morning 8.00am | Afternoon 6.00pm |
| Day Friday | Morning 8.00am | Afternoon 6.00pm |
| Day Saturday | Morning CLOSED | Afternoon CLOSED |
| Day Sunday | Morning CLOSED | Afternoon CLOSED |
Evening and Weekend Appointments
- GP and Nurse appointments are now available during the evening and at the weekend at local GP Access Hubs
- Visit our appointments page for further information
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Less than urgent
If you need medical advice or to see a doctor call 111.
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Pharmacists
If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Urgent Treatment Centres
Urgent Treatment Centres can now only be accessed via an appointment system, booked by NHS 111.
Please call 111 or visit the NHS 111 online website
Self Care - visit our health zone
Help and support from national and local organisations and assessments to help you monitor your condition
Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems.
This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.
We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.
For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery.
Most surgeries have an answering machine message referring you to out-of-hours information.
Useful Contacts
A list of phone numbers and websites you may find useful
- Age Concern Information Line: 0800 009966
- Alcoholics Anonymous: 0800 9177 650
- Carers UK: A national charity for carers providing support and advice; has a helpline and online forum.
- Childline: 0800 1111
- Dementia Friendly Worthing
- Diabetes UK: Offers a range of online information, booklets to download, practical advice e.g. recipes, forums. There is a helpline staffed by trained counsellors, with knowledge of diabetes.
- Emergency dental service: 0300 100 0899
- IC24 - Out of Hours: 0300 130 1313
- ICIS: Information for Life: 0800 859929
- Mental Healthline: 0300 5000 101
- Mind Information Line: 0845 766 0163
- Musculoskeletal Assessment Treatment Team (MATT): 01243 623601
- NHS 111: 111
- OCD Action
- Samaritans: 08457 909090 or Freephone 116 123
- Sexual Health Helpline: 0800 567123
- Silver Line: 0800 4 70 80 90
- Smart Recovery
- Stop Smoking Support: 0300 100 1823
- Wellbeing Hub: A free, friendly and impartial service which comes from your local authority, the NHS and other partners, where you can find out more about local activities and support services.
- Worthing Hospital: 01903 205111
Join the Patient Group
If you are a patient registered at the practice, with a positive contribution to make, please join the group.
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice quarterly to provide a forum for discussion about the practice. For more information, please see our Patient Group pages.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
Ball Tree Surgery is a primary care GP Practice whose services are commissioned by NHS Sussex
Contact information for NHS Sussex ICB
- Post: NHS Sussex, Wicker House, High Street, Worthing BN11 1DJ
- Email: sxicb.contactus@nhs.net
- Website: NHS Sussex